Helping Families in the Local Community

Family Information Service


Helping families in the local community

Dorset County Council’s Family Information Service offers FREE support to parents and carers of children aged 0-19 (or up to 25 for young people with a disability) through its online directory and over the phone. Families can access a wide range of information, including details of nearby children’s activities, local childcare and parent support groups in their area.

The directory also lists clubs and activities for teenagers, as well as places where young people can go for help and guidance if they are going through a difficult time.

The Family Information Service can also support struggling families by pointing them towards help with childcare costs and other local services such as Children’s Centres, the Citizen’s Advice Bureau and family learning.

There’s even a handy e-newsletter, packed with useful information, tips and news, which is emailed every month. To subscribe visit

For families who may be struggling to find the service or information they need, there’s one to one advice to help you access a range of support through our Family Information Outreach service. This includes advice on finding and paying for childcare. They may also available to attend local groups and events in your community.

To contact the Family Information Service:

T: 01305 221066

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